Online Evaluation
Rio Wraps Evaluation Form
Your Information
Name:
Email:*
Address:
Phone:
Rio Wraps Location Information
Location:
Aurburn Hills, MI
Bloomfield Hills, MI - Woodward
Bloomfield Hills, MI - Telegraph
Clawson, MI
Clarkston, MI
Clinton Twp, MI
Dearborn, MI - Michigan Ave
Det Metro Airport
Detroit, MI - Griswold
Milford, MI
Naples, FL
Novi, MI
Plymouth, MI
Pontiac, MI
Rochester Hills, MI
Shelby, MI - 26 Mile
Shouthfield, MI
Sterling Heights, MI
Taylor, MI
Troy, MI - Rochester Rd
Troy, MI - John R Rd
Ypsilanti, MI
When you visited:
Date:
Time:
Customer Service:
Comments(optional)
Were you greeted in a timely matter?
Y
N
NA
If you inquired, was the menu explained to you?
Y
N
NA
Were suggestions offered?
Y
N
NA
Was there a carry out and catering menu available?
Y
N
NA
Were you asked if you had or would like a punch card?
Y
N
NA
Did the employees make you feel welcomed during your wrap preperation?
Y
N
NA
Was there a menu or coupon offered at the end of your transaction?
Y
N
NA
Were you greeted at your table?
Y
N
NA
Were there any extra or hidden charges?
Y
N
NA
Observations:
Comments(optional)
Were the bathrooms clean and well stocked?
Y
N
NA
Was your 'hot' food HOT and your 'cold' food COLD?
Y
N
NA
Was the dining room clean?
Y
N
NA
Were the tables well stocked?
Y
N
NA
How many people were in line in front of you?
Approximately how many customers were in the dining room?
How many employees were working in the Preperation Area?
Were the employees in full uniform? (Hats, Logo Shirt, Clean clothes)
Y
N
NA
Were the Promotional Signs visible? (Taco Tuesday, Kids Eat Free)
Y
N
NA
What promotion would you like to see at Rio Wraps?
Rating Scale:
Speed of Service
Poor
Below Average
Average
Above Average
Outstanding
Overall Cleanlieness of Restaurant
Poor
Below Average
Average
Above Average
Outstanding
Courtesy of Staff
Poor
Below Average
Average
Above Average
Outstanding
Menu Knowledge of Staff
Poor
Below Average
Average
Above Average
Outstanding
Quality of Food
Poor
Below Average
Average
Above Average
Outstanding
Rate your overall experience
Poor
Below Average
Average
Above Average
Outstanding
Will you visit Rio Wraps again in the future?
Yes, absolutely
Yes, but not this location
No
How would you rate the overall price value of a meal at Rio Wraps?
Cheap
Fair
Expensive
About how often do you visit Rio Wraps?
How Many times
Per (Week/month/year)
Which menu items do you like and/or dislike? What
new
menu item(s) would you like to see:
Where else do you visit regularly for meals and when you choose to eat somewhere besides Rio Wraps, what is it that you like there: (Doesn't have to be food specific.. Atmosphere? Customer Service?)
Additional Comments: